Privacy Policy for LedgerEdge

Last Updated: January 11, 2026

LedgerEdge ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software.

1. Information We Collect

We may collect personal information that you provide to us directly, such as:

Account Information: Name, email address, password, company name, and role.
Financial Data: Any financial information you upload or create, including invoices, expenses, transactions, and payroll data.
Contact Information: If you contact us for support, we will collect your email and the content of your message.

We also collect some information automatically, such as usage data and device information, to improve our services.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our Services.
Process your transactions and manage your account.
Improve, personalize, and expand our Services.
Communicate with you, including for customer service and support.
Comply with legal obligations, including tax and accountancy laws.

3. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We process your data based on:

Consent: You have given us permission to do so, for example, by opting into marketing communications.
Contract: Processing is necessary for the performance of a contract with you (i.e., to provide you with the AccLedger service).
Legitimate Interests: The processing is in our legitimate interests, such as for improving our services, and it is not overridden by your rights.
Legal Obligation: To comply with the law, such as financial and tax reporting obligations.

4. Your Data Protection Rights

Under GDPR, you have certain data protection rights, including the right to access, update, or delete the information we have on you. You also have the right to object to processing, the right of rectification, and the right to data portability. You can export your data at any time from the 'Data Export' section in your settings. For other requests, please contact us.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. This includes encrypting all data in transit and at rest. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Security Audits and Testing

We are committed to the security of our platform. Our application and infrastructure are subject to regular security assessments and penetration testing to identify and mitigate vulnerabilities. Furthermore, we periodically audit our security controls and practices to ensure ongoing compliance with data protection laws and industry best practices.

7. Security Incident Reporting

If you are a customer or third-party and wish to report a security risk or incident, please contact us immediately at security@accledger.com.

In the case of a security breach involving personal or customer data, we have a process to notify the appropriate authorities. We will report the breach to HMRC by contacting SDSTeam@hmrc.gov.uk within 72 hours, providing a breach contact name and telephone number. We will also notify the Information Commissioner’s Office (ICO) about personal data breaches (opens in a new tab) within 72 hours of becoming aware of it, as required by law.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@accledger.com.